Can I See a Vet Online in Dubai? A Complete Guide to Virtual Vet Care
Pet care
12/05/2026 16:08
Yes — you can see a licensed vet online in Dubai. Virtual vet consultations are available in the UAE through platforms like Petville, connecting pet owners with qualified veterinarians via video call, audio call, or chat — without leaving home. Here is everything you need to know before booking your first online vet appointment.
Author:
Petville Team
What Is an Online Vet Consultation?
An online vet consultation is a remote appointment between you, your pet, and a licensed veterinary professional. Instead of travelling to a clinic, you connect via your smartphone or computer. The vet observes your pet visually, asks questions about symptoms and history, reviews your pet's medical records, and provides a professional assessment — all in real time.
In the UAE, telehealth veterinary services have grown significantly. For many common concerns — behaviour questions, dietary advice, minor symptoms, post-procedure check-ins, and medication queries — an online consultation is as effective as an in-person visit.
How Does It Work on Petville?
Petville is a UAE-based platform that connects pet owners with licensed veterinarians for online consultations. The process is straightforward:
• Create your account and add your pet's profile and health passport.
• Browse available vets and select one based on specialisation and availability.
• Choose your consultation format: video, audio, or chat.
• Book and pay for your session — before the consultation starts.
• Join your appointment at the scheduled time from any device.
• Receive the vet's written conclusion directly in your pet's health passport.
Consultations are available in 20-, 40-, and 60-minute slots. You can also purchase packages of 3 or 5 consultations at a reduced rate — useful for ongoing care or pets with chronic conditions.
What Can an Online Vet Help With?
Online vet consultations in Dubai are suitable for a wide range of situations:
• Behavioural concerns — aggression, anxiety, litter box issues, destructive habits.
• Nutritional advice — diet planning, weight management, food allergies.
• Minor symptoms — mild lethargy, slight changes in appetite, soft stool, sneezing.
• Skin and coat questions — dry skin, mild rashes, excessive shedding.
• Post-treatment follow-up — checking recovery after a clinic visit.
• Second opinion — reviewing a diagnosis or treatment plan from another vet.
• UAE-specific concerns — heat stress, dehydration risks, seasonal health questions.
If your pet is showing signs of a serious emergency — difficulty breathing, severe bleeding, unconsciousness, suspected poisoning, or inability to walk — please go to an emergency veterinary clinic in person immediately. Online consultations are not a substitute for emergency care.
Cost, Availability and Safety
Online vet consultations in Dubai through Petville are priced by session length. Each vet sets their own rates within the platform — you can view pricing before booking. Package consultations (3 or 5 sessions) are available for ongoing pet care needs.
Compared to an in-person clinic visit in Dubai — which typically ranges from AED 150 to AED 500 or more — online consultations offer a more accessible and time-efficient alternative for non-emergency situations.
Petville offers consultations according to each vet's set availability schedule. For urgent but non-emergency situations outside clinic hours — such as a pet that has eaten something unusual or is showing unusual behaviour at night — an online vet can provide guidance quickly.
All vets available on Petville are licensed professionals. After your consultation, the vet's written conclusion and recommendations are saved directly to your pet's digital health passport — giving you a permanent record of the visit. For UAE residents, this simplifies future clinic visits, vaccination tracking, and travel documentation.
Frequently Asked Questions
Can a vet prescribe medication online in the UAE?
Online vets can provide recommendations and guidance, but prescription of controlled medications typically requires an in-person examination. Your vet will advise you on whether an in-person visit is needed for your specific situation.
Do I need to prepare anything before an online vet consultation?
Have your pet nearby and in good lighting. If your pet has any existing health records or vaccination history, have them available. On Petville, your pet's health passport stores this information automatically, making it accessible to the vet during the session.
Is online vet care available in Abu Dhabi and other UAE emirates?
Yes. Petville's online consultations are available to pet owners across all UAE emirates — Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, and beyond. You only need a stable internet connection.
What if my pet gets worse during or after an online consultation?
If your pet's condition deteriorates or the situation becomes an emergency, the vet will advise you to go to a physical clinic immediately. Always trust your instincts — if in doubt, visit a clinic.
Book your online vet consultation on Petville — video, audio, and chat consultations available from your phone, at a time that suits you.
